Let’s answer your QUESTIONS
Movement is Medicine
This is why we provide treatment for the whole family from children to grandparents, sports people, expectant mothers, office workers, and everyone inbetween.
What can I expect on my first visit?
All our osteopaths are fully qualified having studied for a minimum of 4 years and are registered with the General Osteopathic Council.
On your first visit your osteopath will take a detailed case history. This includes discussing the issue you’ve come in with, as well as your wider medical background. Some questions may not seem directly related at first, but they help ensure we understand the full picture and make sure that treatment is safe and appropriate for you.
We’ll then carry out and examination including both active and passive assessments to see how your body is moving. This may be followed by specific tests — such as orthopaedic or neurological assessments — to help us form a working diagnosis based on our findings. We’ll always try to explain our findings clearly so you understand what’s going on and why.
Treatment usually involves a combination of hands-on techniques such as massage, stretching, joint mobilisation or manipulation, along with advice and exercises to continue at home to support your recov
Where can I park?
There is free on street parking in front of the clinic and also on the surrounding roads.
Is Osteopathy safe?
Yes, Osteopathy is a safe and effective form of treatment when performed by a qualified professional. All our osteopaths are qualified and trained to provide the highest level of care.
How much does it cost?
New patient assessment and treatment (45minutes): £80
Follow up appointments (30minutes): £60
We would hate for cost to be a barrier to treatment. So if you are in pain and needing treatment but financial restraints are stopping you from seeking help from us please get in contact and we can have a discussion.
Will it hurt?
Treatment is usually very comfortable. Osteopaths use gentle techniques in general which can be modified easily to manage any discomfort.
What should I wear for treatment?
Wear clothes you feel comfortable and can move easily in. You may be asked to remove some items of clothing so we can see and treat certain areas more effectively. However, we treat some patients fully clothed, your comfort is out priority.
Do I need a GP referral?
No you do not need a referral from your GP. Anyone can book directly with us without a referral.
How many treatments will I need?
Your osteopath will discuss this with you during your first appointment. All cases are different and recovery time is dependant on various factors. But generally most conditions need 4-6 treatments over a period of several weeks.
What is the difference between osteopathy, physiotherapy and chiropractic?
Osteopaths share a lot of similarities with other manual therapists such as physiotherapists and chiropractors. All treat patients with predominantly musculoskeletal problems such as back, neck and joint and muscle pain.
The way osteopaths approach your complaint may differ. Osteopaths take your body into consideration as a whole, because we believe that no part of the body works in isolation and therefore different muscles, joints and organs will have an impact on one another.
This means osteopaths try to get to the root of the problem you are experiencing (which may be in a different area to where you feel the symptoms) and don’t just treat symptoms. This in conjunction with taking into consideration your general health and well-being makes osteopathy at its core a holistic therapy.
Can I use my health insurance?
At Banstead Health Hub we do not work directly with any insurance companies. However, several insurance companies will accept a paid invoice sent to them from you and will reimburse you directly.
Why choose Banstead Health Hub?
At Banstead Health Hub we really care about you. We prioritise your health and well- being and take the time to listen to your worries and concerns. Our treatment and management plans are entirely tailored to you and you will be provided with a comprehensive exercise plan if appropriate, with easy to follow instructions.
We will always be honest with you:
1) as to whether we feel we can help and if we think another therapy or course of treatment would be more beneficial.
2) as to how many treatment sessions we think you will need with us.
What is your cancellation policy?
At Banstead Health Hub we need 24-hours notice to cancel or change an appointment. If this is not provided then the appointment will be charged in full.
We will often have a waiting list of patients so if you cannot make your appointment please let us know so we can help someone else in need of treatment.
Have a different question?
We want to make sure that all of your questions are answered ahead of your appointment with our team members. If you have a question that you don’t see addressed above, don’t worry! Just reach out using our contact tool and one of our team members will get back to you within 48 business hours with clarification.
Banstead Health Hub Services
Movement IS medicine
We work with, and alongside, our patients developing personalised treatment plans, to not just get you out of pain, but improve, maintain and maximise your body’s function.
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Location
8, Eastgate,
Nork, Banstead,
Surrey, SM71RN
Book your consultation today
Start your journey towards reducing pain, moving freely and maximising your health with us today! Whether you want to be out of pain, improve your mobility, enhance your health and well- being or maximise your performance we are here to help. Contact us today to book your appointment!